Sump Pump Not Working?
Pump silent, humming, or the pit is filling up? We repair or replace it today. 24/7 emergency service, free diagnosis, $45 weekday service call.
Don’t panic – a dead sump pump is what we fix all day. Call and a real person will pick up, and we can usually be at your door today with a pump on the truck.
★★★★★ 4.9 on Google from 569 reviews · Serving Alliston, Barrie, Innisfil and Simcoe County since 2000
Call 705-627-5725Tap to call – we answer 24/7 Book OnlineWhy people call PHD first
- Free diagnosis – we tell you what’s wrong with the pump before any work starts
- $45 service call – on weekdays (evenings, nights and weekends slightly higher)
- 24/7 emergency – sump pump service, 365 days a year – a real person answers
- Pump on the truck – most repairs and replacements are done on the first visit, same day
- Battery backup systems – so the pump keeps running when the power goes out in a storm
- Warranty on every new pump we install – and financing available – fix it now, pay later
10 PHD trucks on the road across Simcoe County – sump pump, drain, plumbing & well service, 24/7Meet the PHD pump team
What customers say
★★★★★ 4.9 out of 5 from 569 Google reviews · Read them all on Google
Sump pump not working – what’s usually wrong, and how we fix it
Float switch stuck or failed
The most common cause. The float can jam against the pit wall or simply wear out. We free it or replace it on the spot.
Pump burned out
A pump that hums but doesn’t move water usually has a seized impeller or a dead motor. We carry replacements on the truck.
Check valve or discharge line
If water runs back into the pit or the line is frozen or clogged, the pump runs but never catches up. We clear it and add freeze protection.
What happens when you call
Areas we serve
About 25 miles around our Alliston head office, including:
- Alliston
- Barrie
- Innisfil
- Beeton
- Tottenham
- Cookstown
- Bradford
- Angus
- Everett
- Lisle
- Loretto
- Rosemont
- Thornton
- Stroud
- Lefroy
- Bond Head
- Schomberg
- New Tecumseth
- Adjala-Tosorontio
- Essa
- Bradford West Gwillimbury
Recent sump pump jobs
Common questions
The pump is humming but no water is moving – what does that mean?
Usually a seized impeller or a jammed float. Turn it off at the breaker if it’s hot, and call us – running a seized pump burns the motor out.
Can you come tonight?
Yes. Sump pump emergencies are handled 24/7 with a real person answering the phone.
Do you carry pumps on the truck?
Yes. Primary pumps, floats, check valves and battery backups, so most jobs are finished in one visit.
What does the $45 service call cover?
The trip and the diagnosis on weekdays. Evenings, nights and weekends are slightly higher. You approve the price before any work.
Sump pump not working? Call now – 24/7.
Free diagnosis · $45 weekday service call · Pump on the truck · Let’s keep your basement dry.
Call 705-627-5725245 Young Street, Alliston, ON L9R 1V1
49 High Street, 3rd Floor, Barrie, ON L4N 5J4
1070 Innisfil Beach Rd, Innisfil, ON L9S 4T9
