A pump that never shuts off, hums, bangs or cycles every minute is telling you something. We find the real cause and fix it before it burns out. Free diagnosis, $45 weekday service call.
A pump running non-stop will fail โ usually at night, in a storm. Call now while it’s still running and it’s a small repair instead of a flood.
โ โ โ โ โ 4.9 on Google from 569 reviews ยท Serving Alliston, Barrie, Innisfil and Simcoe County since 2000
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Our sump pump & battery backup system failed last night at 1000pm After bailing water to prevent water damage to our basement for a 1/2 hour my spouse was able to find a 24/7 service company that will send an after hours technician to our residence
I was surprised that companies that advertise 24/7 service when called will only schedule the service call for the next day
PHD Plumbing took our after hours call and sent a technician within the hour Brandon arrived on site & replaced our sump pump I can not thank him enough for his excellent service & professional installation Not to mention the fact that if Brandon didn't show up last night our basement would have been flooded leaving us with a much bigger issue and associated cost
Lastly, I would say that I was pleasantly surprised with the fair pricing for the work completed I would highly recommend PHD Plumbing for anyone needing future plumbing service or installation
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Caroline Downes
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Extremely happy with my first experience with PHD. Brandon came to my house the same day I called, within two hours! Service was quick, friendly and extremely knowledgeable. I felt respectfully spoken to and included in the discussion on steps to be taken to solve the problem. Brandon definitely takes pride in his job as well as customer service.
I will absolutely use their services again.
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Penny McCarthy
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Thanks Chris. Real happy. See you next time.
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Tracy
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Very professional and easy to work with. Fixed our plumbing issue quickly. Thank you!
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Nancy Beckett
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Nino provided excellent expertise /service and relates well with his customers
We were very pleased with how quickly and thoroughly he addressed our plumbing problems
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Angela Manchisi
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Jimmy and Peter arrived quickly and were professional throughout the whole experience. They found the issue and were able to fix it efficiently. Prices were fair and the repair looks great.
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SUSAN LAWRENCE
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Good job and service. A bit expensive for such an easy job but the service man was very good. I never got an invoice for this job.
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Dave Johnston
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Brandon from PHD Plumbing visited our home to address sump pump/pit concerns. Quality of his support was exceptional! He arrived on time as scheduled. He took the time to listen to my concerns and thoroughly inspected the areas inside and outside the house. Upon diagnosing the issues he offered the solution(s) best suited to our needs. Upon fixing the issues, the system was tested. Finally cleanup was so good, you would never know he there there. Would highly recommend Brandon and PHD plumbing to everyone.
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Tara Esp
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Called PhD plumbing to investigate a leak in my basement. Very happy with service provided. Nino was fantastic; very polite, professional and friendly! I had recently dealt with another plumbing company to install bathroom faucets and was 100 times more satisfied with this companies professionalism and pricing! Will always deal with PhD plumbing moving forward
Why a sump pump runs constantly or gets loud
Float stuck or set wrong
The float can jam “on” or sit too low. Freed or replaced in minutes.
Check valve failed
Water pumps out, runs straight back in, pump restarts. A new check valve fixes the short-cycling.
Undersized pump or high water table
If the pump genuinely can’t keep up, we size a bigger one or add a second pit. We’ll show you the numbers.
What happens when you call
1
Call 705-627-5725 โ a real person answers, day or night. Tell us what the pump is doing (or not doing).
2
Free diagnosis โ a licensed technician arrives in a stocked truck, tests the pump, float, check valve and discharge line, and shows you the cause.
3
You approve the price first โ then we fix or replace it, usually on the spot. Financing available if you need it.
Areas we serve
About 25 miles around our Alliston head office, including:
Alliston
Barrie
Innisfil
Beeton
Tottenham
Cookstown
Bradford
Angus
Everett
Lisle
Loretto
Rosemont
Thornton
Stroud
Lefroy
Bond Head
Schomberg
New Tecumseth
Adjala-Tosorontio
Essa
Bradford West Gwillimbury
Recent sump pump jobs
What we found on arrival โ old pump, tangled float, pit full of siltSediment packed in the bottom of the pit โ the reason the pump ran non-stopPit emptied and cleaned before the new pump goes inNew pump and float installed, tested under load before we leaveNew sump pump installation in BarriePHD technician on a service call โ licensed, insured, stocked truck
Common questions
Is a constantly running pump dangerous?
Not dangerous, but it will burn out. Running dry can also crack the housing. Call before it fails.
Why is my sump pump so loud?
Usually a worn impeller, a loose discharge pipe banging on cycle, or a failing check valve. All fixable.
Can you come today?
Usually, yes โ 10 trucks across Simcoe County.
What does the $45 service call cover?
The trip and the diagnosis on weekdays. Evenings, nights and weekends are slightly higher. You always approve the price before we do the work.
Pump won’t shut off? Call now.
Free diagnosis ยท $45 weekday service call ยท We find the real cause and fix it.