Posted on Greg WilliamsTrustindex verifies that the original source of the review is Google. Our sump pump & battery backup system failed last night at 1000pm After bailing water to prevent water damage to our basement for a 1/2 hour my spouse was able to find a 24/7 service company that will send an after hours technician to our residence I was surprised that companies that advertise 24/7 service when called will only schedule the service call for the next day PHD Plumbing took our after hours call and sent a technician within the hour Brandon arrived on site & replaced our sump pump I can not thank him enough for his excellent service & professional installation Not to mention the fact that if Brandon didn't show up last night our basement would have been flooded leaving us with a much bigger issue and associated cost Lastly, I would say that I was pleasantly surprised with the fair pricing for the work completed I would highly recommend PHD Plumbing for anyone needing future plumbing service or installationPosted on Caroline DownesTrustindex verifies that the original source of the review is Google. Extremely happy with my first experience with PHD. Brandon came to my house the same day I called, within two hours! Service was quick, friendly and extremely knowledgeable. I felt respectfully spoken to and included in the discussion on steps to be taken to solve the problem. Brandon definitely takes pride in his job as well as customer service. I will absolutely use their services again.Posted on Penny McCarthyTrustindex verifies that the original source of the review is Google. Thanks Chris. Real happy. See you next time.Posted on TracyTrustindex verifies that the original source of the review is Google. Very professional and easy to work with. Fixed our plumbing issue quickly. Thank you!Posted on Nancy BeckettTrustindex verifies that the original source of the review is Google. Nino provided excellent expertise /service and relates well with his customers We were very pleased with how quickly and thoroughly he addressed our plumbing problemsPosted on Angela ManchisiTrustindex verifies that the original source of the review is Google. Jimmy and Peter arrived quickly and were professional throughout the whole experience. They found the issue and were able to fix it efficiently. Prices were fair and the repair looks great.Posted on SUSAN LAWRENCETrustindex verifies that the original source of the review is Google. Good job and service. A bit expensive for such an easy job but the service man was very good. I never got an invoice for this job.Posted on Dave JohnstonTrustindex verifies that the original source of the review is Google. Brandon from PHD Plumbing visited our home to address sump pump/pit concerns. Quality of his support was exceptional! He arrived on time as scheduled. He took the time to listen to my concerns and thoroughly inspected the areas inside and outside the house. Upon diagnosing the issues he offered the solution(s) best suited to our needs. Upon fixing the issues, the system was tested. Finally cleanup was so good, you would never know he there there. Would highly recommend Brandon and PHD plumbing to everyone.Posted on Tara EspTrustindex verifies that the original source of the review is Google. Called PhD plumbing to investigate a leak in my basement. Very happy with service provided. Nino was fantastic; very polite, professional and friendly! I had recently dealt with another plumbing company to install bathroom faucets and was 100 times more satisfied with this companies professionalism and pricing! Will always deal with PhD plumbing moving forward
Basement Flooding?
Sump Pump Not Working?
We Can Help Today.
Fast, professional sump pump service for homeowners who need repair, replacement, emergency help, or a battery backup system before the next storm hits.
- Licensed & Insured Local Experts
- Same-Day Service Available
- Primary & Backup Systems
- Upfront Honest Recommendations
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A failed sump pump can flood your basement in minutes.
Water damage can destroy flooring, drywall, furniture, electrical areas, and finished basements. If your pump is making noise, constantly running, not turning on, or your pit is filling with water, do not wait for the next storm.
- Sump pump stopped working
- Pump runs non-stop
- Float switch failure
- Battery backup not working
- Discharge pipe frozen or blocked
What we do
PHD Plumbing provides complete sump pump service for residential properties across Alliston, Barrie, Innisfil, and nearby areas.
- Sump pump repair
- Sump pump replacement
- Battery backup system installation
- Discharge line inspection and repair
- Emergency flood prevention service
- Recommendations before the next heavy rain
Our Sump Pump Services
Everything homeowners need to protect their basement and keep water moving out safely.
Sump Pump Repair
We troubleshoot power issues, switch failures, stuck floats, blocked lines, noise, vibration, and pumps that no longer keep up with water volume.
Sump Pump Replacement
If your system is old, undersized, or unreliable, we can install a properly sized pump designed for dependable basement protection.
Battery Backup Systems
Power outage during a storm is one of the biggest reasons basements flood. A backup system helps protect your home when the power goes out.
Don’t wait until the basement is underwater.
If your sump pump is failing, one storm can turn into thousands of dollars in damage. Call now and get help before the problem gets worse.
Why Homeowners Choose PHD Plumbing
Built to make customers feel confident calling right away.
Licensed Local Experts
Professional plumbing service from a trusted local company serving Simcoe County.
Fast Response
When water is rising, speed matters. We focus on urgent problems and fast booking.
Honest Recommendations
Repair when it makes sense. Replace when the system is too old or unreliable.
Complete Protection
Primary pumps, backup pumps, discharge concerns, and storm preparedness.
Signs You May Need Sump Pump Service
- The sump pit is filling with water and not draining
- The pump hums, rattles, or makes grinding noises
- The pump turns on and off constantly
- You had a recent basement leak or moisture issue
- Your battery backup no longer holds charge
- Your current pump is older and unreliable
PHD Plumbing Drain Well
LOCAL EXPERT :
- Sump pump repair near me
- Sump pump replacement near me
- Emergency sump pump service
- Battery backup sump pump installation
- Basement flooding help
- Sump pump not working
What Customers Want To Know
Do I need repair or replacement?
If the pump is relatively new and the issue is electrical, switch-related, or discharge-related, repair may be the right move. If it is old, weak, or unreliable, replacement is usually the better long-term solution.
Should I install a backup system?
Yes, especially if your area experiences storms or power outages. A backup system adds extra protection when your main pump or power supply fails.
Can a sump pump fail without warning?
Yes. Many pumps fail suddenly due to switch issues, age, blockage, power problems, or a heavy rain event that pushes the system past its capacity.
Do you serve my area?
We regularly serve Alliston, Barrie, Innisfil, and surrounding areas throughout Simcoe County and nearby communities.
5-Star Review Style Section
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Fast and professional
Amazing Service! We have been having issues with our sump pump this winter and within 2 HOURS of contacting PHD Plumbing Alex and Freddie were at our door! They got right to work and knew exactly the issue, they were able to explain it to us and got everything fixed and set up the way it should have been done in the first place. They had all the tools and parts in their truck and left us with a properly functioning Sump Pump and a huge feeling of relief. Thank you Freddie and Alex! .
Cynthia Clark Local Guide·21 reviews·19 photosBasement saved
Our sump pump & battery backup system failed last night at 1000pm After bailing water to prevent water damage to our basement for a 1/2 hour my spouse was able to find a 24/7 service company that will send an after hours technician to our residence I was surprised that companies that advertise 24/7 service when called will only schedule the service call for the next day PHD Plumbing took our after hours call and sent a technician within the hour Brandon arrived on site & replaced our sump pump I can not thank him enough for his excellent service & professional installation Not to mention the fact that if Brandon didn't show up last night our basement would have been flooded leaving us with a much bigger issue and associated cost Lastly, I would say that I was pleasantly surprised with the fair pricing for the work completed I would highly recommend PHD Plumbing for anyone needing future plumbing service or installation.
— Greg WilliamsWould call again
PHD was able to help us in an emergency situation with our sump pump.Within two hours of making the emergency call, we had a new sump pump. David was outstanding and incredible plumber. One of the best tradesman, I've ever dealt with..
—Christopher NeilsonAreas We Focus On
For sump pump repair, replacement, battery backups, and emergency service, contact PHD Plumbing today.